Reference

Open riya88 with Legal terms in view

riya88 sets out the Legal terms behind account access, wallet records and policy requests before you enter the lobby.

Account termsWallet recordsPolicy requestsLocal-law access
riya88 Open riya88 with Legal terms in view
CONTACT ROUTES

Switch to a clear Legal contact path

A policy question should reach the right account record, not disappear into a general message. Sign in, keep your registered phone number ready, and use the support route shown in your account area; this lets us check identity, wallet references and the exact Legal clause involved. Where local law permits, we can explain the next step without asking you to resend unrelated account details.

Team online

Account policy route

Use the support path inside your signed-in account for questions about Legal wording, access status or a phone verification decision. Include your registered number so we can locate the correct record.

Wallet record route

For a DANA, OVO, GoPay or QRIS reference, send the receipt number through the account support path. We use that reference to separate a payment query from a broader policy request.

Change request route

If a Legal detail or personal account field needs correction, tell us which entry is affected and why. We may ask for phone verification before changing information linked to account access.

DATA PRACTICE

Browse our Legal data controls

We handle this policy area through identifiable account records rather than informal promises. Phone verification helps protect access, payment references help us trace wallet activity, and policy requests are assessed against the…

Account data

We use the details you submit for account access, phone verification and policy-related contact. Keep your registered number current so a request can be connected to the right account without unnecessary disclosure.

Cookie controls

Cookies may keep a signed-in session working and help us recognise security events on your browser. Removing them can require another login, while the applicable Legal wording remains available for checking.

Access security

Phone verification takes place before account access is completed. Do not share verification details with another person; if access looks unusual, use the account support route for a security check.

Record retention

We retain account, contact and wallet references for the period needed to operate the account, resolve disputes and meet applicable Legal duties. Ask us about a specific record rather than sending broad personal details.

Who to contact

Our account support route is the place to ask about Legal wording, access decisions, cookie use or a payment reference. Start from your signed-in account so the request includes the correct account context.

Request changes

You can request correction of an account detail or ask how a record is used. State the field, explain the requested change and complete any phone verification needed to protect the account.

Check riya88 Legal answers before access

These Legal answers address the questions we expect before an Indonesian account is opened. They cover local-law access, personal records, wallet references, cookies and the practical route for requesting a correction. If your situation is specific, sign in and send the relevant reference through account support so we can assess the current policy wording.

Legal covers account access, phone verification, wallet records, cookies, policy changes, retention and requests to correct account details. Read the current notice before submitting information or using account services.

Yes. Access depends on local law and the rules that apply where you are located. Check your eligibility before opening an account, and contact account support if the access status is unclear.

Sign in and use the support route shown in your account area. Name the record or policy point concerned, such as phone verification, cookies, retention or a wallet reference, so we can respond accurately.

Yes, you can ask us to correct an account field by identifying the exact entry and the change required. Phone verification may be requested before details connected to account access are changed.

We use the payment reference, receipt and linked account details to investigate a DANA or QRIS record. Keep your receipt number, then send it through account support rather than sharing unrelated personal data.

Cookies can support session continuity and help identify security events on your browser. Clearing them may require another login, while the Legal notice explains the relevant use and your available request route.

Use the signed-in account support path and describe the complaint, request or policy clause involved. Include your registered phone number and any payment reference only when it directly relates to the matter.